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- Title
- Analyzing service processes at the micro level: actors and practices
- Creators - without role
- Hans Kjellberg - Stockholm School of Economics, Department of Marketing and StrategySuvi Nenonen - University of Auckland Business SchoolKarim Marini Thomé - University of Brasilia
- Publication Details
- The SAGE Handbook of Service Dominant Logic, pp.411-430
- Publisher
- SAGE Publications Ltd; London
- Number of pages
- 20
- Identifiers
- 991001480504006056
- Academic Unit
- Department of Marketing and Strategy
- Language
- English
- Resource Type
- Book chapter