Abstract
In this article, Lukas Goretzki and Kalle Kraus discuss how management control systems can help companies to deal with the COVID-19 pandemic. In times of great uncertainty, it is not enough to focus on “diagnostic” control such as traditional budget control. Instead, it is important to also perform “interactive” control in order to learn, adapt, and adjust. To navigate a crisis, Chief Financial Officers and business controllers are more important than ever.