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Harmony or Headache? How Conflict, Identity, and Proactivity Shape Well-Being in Family Firms
Conference paper   Peer reviewed

Harmony or Headache? How Conflict, Identity, and Proactivity Shape Well-Being in Family Firms

Alyssa A. Bevacqua, Michele Medina Craven, Kimberly A. Eddleston, Laura Elizabeth Marler, Marco Mismetti and James Vardaman
Academy of Management Annual Meeting Proceedings, Vol.2026(1)
Academy of Management (AoM)
Academy of Management (AOM) Annual Meeting, 86th (Philadelphia, Pennsylvania, 2026-07-31–2026-08-04)
2026

Abstract

Family firms sit at the nexus of overlapping identities, enduring emotional ties, and continuous relational expectations. Although prior research has emphasized firm-level outcomes, far less is known about the human cost of these dynamics, specifically, how the interplay of family and business shapes individual well-being. The family firm is inherently double-edged: shared identity and cohesion can foster thriving, yet under strain, they may trigger identity conflict, relational breakdowns, and dysfunction. This panel advances an integrative, multilevel perspective on well-being in family firms by theorizing how everyday stressors are amplified or buffered through conflict dynamics, identity tensions, and resource flows, determining whether the context becomes a source of harmony or a headache. Drawing on identity theory, conflict management, family science, and conservation of resources theory, panelists address four themes: identity tensions and emotional labor; micro-level conflict processes; resource loss and protection; and the role of proactivity and HR practices in fostering resilience. Together, the panel charts a research agenda for understanding and improving well-being in family firms.

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