Revisiting the impact of the service worker in the service encounter: Are there also aggregated spill-over effects on life at large?

Conference paper

2nd Nordic Conference on Consumer Research 2012 (Gothenburg, 2012-05-30 - 2012-06-01)

2012

Metrics

2 Record Views

Title: Revisiting the impact of the service worker in the service encounter: Are there also aggregated spill-over effects on life at large?
Creators - without role: Magnus Söderlund - Stockholm School of Economics, Department of Marketing and Strategy
Conference: 2nd Nordic Conference on Consumer Research 2012 (Gothenburg, 2012-05-30 - 2012-06-01)
Identifiers: 991001480438806056
Academic Unit: Department of Marketing and Strategy
Language: English
Resource Type: Conference paper