Abstract
Covid-19 has disrupted social norms, cultural practices, and established ways of working – from going to work and meeting physically, to working remotely or in hybrid formats. This change has been particularly salient in project-based professional service firms (PSFs), which are based on team collaboration. However, the shift towards hybrid work means that both the teams and their members increasingly find themselves in a state of liminality, working betwixt and between. The current study explores how professionals in project-based PSFs experience and navigate liminality caused by remote teamwork. Based on an interview study with 32 management consultants, we find that the pandemic has forced the consultants into a state in which they have to deal with three liminal states simultaneously. Thus, they experience and must navigate triple liminality: liminality as a process, liminality as a position and liminality as a place. We contribute to the literature on the future of work, particularly in PSFs, and the still scant but growing literature on liminality in professional services.