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How to speed up TMT strategic decision-making: an ability-willingness perspective
Journal article   Open access   Peer reviewed

How to speed up TMT strategic decision-making: an ability-willingness perspective

Marco Mismetti and Paola Rovelli
Review of Managerial Science
2026-04-04

Abstract

Ability-willingness perspective Collaborative behavior Communication technology Strategic decision-making speed TMT M10 O30
This study investigates whether investments in ongoing communication technology speed up TMT strategic decision-making. Drawing on the ability-willingness perspective, we propose the mediating role of collaborative behavior. We tested our hypotheses by empirically analyzing a sample of 237 Italian firms collected through a survey addressed to their CEOs and the use of secondary data. Our findings show that greater investments in TMT ongoing communication are associated with quicker strategic decision-making, and this relationship operates primarily through stronger TMT collaborative behavior. The study contributes by linking digital communication investments to strategic decision speed research, unpacking a behavioral mechanism through which technology may affect TMT strategic processes, and applying the ability–willingness perspective to a core strategic outcome. Our findings suggest that communication technologies may contribute to speeding up strategic decisions when they are accompanied by practices that sustain mutual support and coordination. © The Author(s) 2026.
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