Kristina Tamm Hallström

This chapter sets out to do two things: to discuss international standards as a form of soft law and to demonstrate the usefulness of organization theory in doing so. International standards have received substantial scholarly attention during the last 20 years, but they have rarely been discussed as a kind of soft law, despite how well they fit the definition. Using insights from organization studies where scholars long have been theorizing about standards, we show how standards tend to dilute responsibility. Standards have a tendency to generate more organization and instead of clarifying or concentrating responsibility, it seems difficult to find anyone responsible in a world of standards. Discussing standards as an example of soft law, the framework for responsibility dilution presented in the chapter speaks to scholars also outside the realm of standard studies specifically.

In this chapter we investigate how certification and accreditation organizations put much effort in constructing an image of independence for the outside world to see and endorse. It is difficult for an organization to proclaim its own independence; rather, a fundamental way of convincing others of its independence is through entering dependency relationships with other formal organizations that grant the organization independence, like the dubbing of knights. We analyse the character of organizational dependencies with respect to rules, sanctions, hierarchy, monitoring, and membership and conclude that the search for independence result in the addition of elements to elements, driving more and more organization. We discuss how the adding of elements form a complex system of interdependent organizations, which resembles a rational, authoritative Weberian bureaucracy. Although this bureaucratic system may be understood as organization – a decided and systematized order – it is not a discernible entity. It is partial and as such it lacks a central authority to govern and to which an overall responsibility could be ascribed. Paradoxically, the efforts aiming at ensuring independence resulted in the organizations becoming dependent not only on each other, but also on the decided order surrounding them.